Sierra Vista Area Chamber

Collections Agent

Sierra Collections and Consulting LLC
Job Description
Job Description: Collections Agent
Hours of Employment: 20 - 25 per week  or more (flexible between 8:00 AM and 9:00 PM)
 
Summary
Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments. Acts as the liaison between creditors and customers and manages overdue accounts.
 
Primary responsibilities
  • Collect payments on past due bills.
  • Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
  • Call customers using telephone/emailing and/or mailing letters.
  • Utilize computer systems to handle skip tracing.
  • Inform clients of overdue accounts and amount currently owed.
  • Ensure all customer information is correct, including phone numbers and addresses.
  • Listen to customer's story and determine if debt can be collected.
  • Set up repayment plans.
  • Record new commitment to repay debt.
  • Purge records if debt has been satisfied.
  • Follow federal and state laws dealing with debt collection.
  • Print reports for management.
  • Purge records from deceased people.
 
Hourly Rate - $10.00 plus depending upon experience
 
Requirements
      *   High school diploma
      *   Ability to use information technology
      *   Pre-employment drug screen
      *   Physical ability to sit for prolonged periods of time working computer            
     *   Resume with References
Contact Information

Executive Club Members
Vista Auto CareVista Auto Care
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