Sierra Vista Area Chamber

Collections Agent

Sierra Collections and Consulting LLC
Job Description
Job Description: Collections Agent
Hours of Employment: 20 - 25 per week  or more (flexible between 8:00 AM and 9:00 PM)
Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments. Acts as the liaison between creditors and customers and manages overdue accounts.
Primary responsibilities
  • Collect payments on past due bills.
  • Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
  • Call customers using telephone/emailing and/or mailing letters.
  • Utilize computer systems to handle skip tracing.
  • Inform clients of overdue accounts and amount currently owed.
  • Ensure all customer information is correct, including phone numbers and addresses.
  • Listen to customer's story and determine if debt can be collected.
  • Set up repayment plans.
  • Record new commitment to repay debt.
  • Purge records if debt has been satisfied.
  • Follow federal and state laws dealing with debt collection.
  • Print reports for management.
  • Purge records from deceased people.
Hourly Rate - $10.00 plus depending upon experience
      *   High school diploma
      *   Ability to use information technology
      *   Pre-employment drug screen
      *   Physical ability to sit for prolonged periods of time working computer            
     *   Resume with References
Contact Information

Executive Club Members
Vista Auto CareVista Auto Care
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