Air MedCare Network
Arizona LifeLine’s mission is improving the lives of those we serve by professionally providing value to our partners built on a family based culture. Our vision is to excel as the superior leader in customized solutions, making a difference in the lives we touch. In order to achieve excellence, we base our decisions on our shared values of agility, partner relationships and family culture. In applying these concepts to Arizona LifeLine, I view our organization as primarily a specialized medical service that uses aircraft to get our resources to the key location and move patients in a timely manner. To truly provide the best medical care to each of our customers, we must define what each of their requirements are. We define how to solve the problem set and support our customers in terms of time, space and resources.
In terms of time, our customers expect us to support them 24 hours a day, seven days a week, and to be at the critical location and have the patient moved to a higher level care within the golden hour. Individual crewmembers have the greatest influence on response time if they have the required resources. As a program, we will ensure they have the personnel, equipment, facilities, and training that they require. It is the culture at the base that further pushes to minimize response time and provide the best professional care.
South East Arizona is massive in terms of geographical space. Arizona LifeLine operates primarily in three counties in SE Arizona, Pima, Cochise, and Santa Cruz.